About This Policy
This Privacy Policy explains how UD Manufacturing ("UDM", "we", "us", or "our") collects, uses, and protects information you provide when you visit udmanufacturing.com or communicate with us. By using this website, you agree to the practices described below.
Information We Collect
We may collect:
- Contact information you submit through forms (name, company, email, phone)
- Project information you provide (drawings, specifications, quantities, delivery requirements)
- Communication records (emails, calls, meeting notes)
- Standard web analytics data (IP address, browser, device, pages viewed)
How We Use Your Information
We use your information to:
- Respond to quote requests and inquiries
- Manufacture and deliver parts as contracted
- Maintain quality and traceability records required under ISO 9001:2015 and AS9100D
- Communicate about ongoing or prospective work
- Improve the website and our services
How We Protect Your Information
We take reasonable precautions to safeguard the information you share with us. Drawings and technical documents are treated as confidential and used only for the purpose of quoting or producing your parts. We do not sell or rent your personal information to third parties.
Data Retention
Quality records, inspection documentation, and material traceability are retained as required by ISO 9001:2015 and AS9100D - typically a minimum of 10 years for aerospace work. General business communications and contact records are retained as long as needed for the purpose they were collected.
Cookies and Analytics
This website may use cookies and analytics services to understand how visitors use the site. You can disable cookies in your browser settings without losing access to the main site content.
Third-Party Services
We use third-party services for web hosting, email, and form submission. These providers have their own privacy policies and handle data in accordance with industry-standard practices.
Your Choices
You can request that we update or delete your personal contact information by submitting a request through our contact form. Please note that technical records required for quality and regulatory compliance are retained per AS9100D requirements.
Confidentiality of Drawings and Technical Data
Any drawings, specifications, or technical data you submit are treated as confidential and are used solely for the purpose of quoting, manufacturing, or delivering your parts. We can sign a Non-Disclosure Agreement prior to any detailed drawing review on request.
Changes to This Policy
We may update this Privacy Policy as our practices evolve or as required by law. The "Last Updated" date above reflects the most recent revision.
Contact
Questions about this Privacy Policy can be directed to:
UD Manufacturing
Central Arkansas
Online: Contact form